Terms and Conditions
Jpetrous Creative Services LLC (“JpCS”)
Last Updated: October 14, 2026
These Terms, our Services, our pricing, and the tools and third-party providers we use are subject to change at any time, without prior notice and without your consent, except where notice is required by law or by an active Service Agreement. The “Last Updated” date above reflects the current version.
These Terms and Conditions (“Terms”) form a legally binding agreement between you (“you,” “client,” or “user”) and Jpetrous Creative Services LLC, doing business as JpCS or Jonathan Petrous (“JpCS,” “we,” “us,” or “our”), a Michigan limited liability company operating remotely from Michigan.
These Terms govern (a) your use of our website at jpetrous.com and any related media (the “Site”), and (b) any creative, marketing, design, or consulting services you purchase or engage us to perform (the “Services”). By using the Site or engaging us for Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and do not engage us for Services.
Where a signed proposal, statement of work, or service agreement (a “Service Agreement”) exists between you and JpCS, that Service Agreement governs the specific engagement. These Terms apply to the extent they do not conflict with a Service Agreement, and fill any gaps the Service Agreement does not address.
We may update these Terms from time to time. Changes are effective when posted, indicated by the “Last Updated” date above. Continued use of the Site or continued engagement of Services after changes are posted constitutes acceptance of the revised Terms.
The Site and our Services are intended for users who are at least 18 years old. Persons under 18 may not use the Site or engage our Services.
JpCS provides creative, marketing, and business support services to small businesses, entrepreneurs, and other agencies, including but not limited to:
To support our clients, we use a variety of third-party software and platforms in the course of delivering Services, which may include tools such as HubSpot, Buffer, QuickBooks, ElevenLabs, and others, in addition to those described elsewhere in these Terms. This list is illustrative, not exhaustive.
The Services we offer, the specific tools and platforms we use to deliver them, and our pricing and packages are subject to change at any time and without prior notice, except as otherwise agreed in an active Service Agreement. Specific deliverables, timelines, and fees for any engagement are set out in the applicable quote, invoice, or Service Agreement. Service availability may vary and is not guaranteed simply by virtue of being listed on the Site.
Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, design, audio, video, text, photographs, and graphics on the Site (the “Content”), and the trademarks, service marks, and logos on the Site (the “Marks”), are owned or licensed by us and protected by copyright, trademark, and other intellectual property and unfair competition laws. The Content and Marks are provided “as is” for your information and personal, non-commercial use only. You may not copy, reproduce, republish, upload, distribute, sell, license, or otherwise exploit any Content or Marks without our prior written permission.
By using the Site, you represent that: you have the legal capacity to agree to these Terms; you are not a minor in your jurisdiction; you will not access the Site through automated or non-human means; you will not use the Site for any illegal or unauthorized purpose; and your use of the Site will comply with applicable law.
You agree not to:
If we invite you to submit reviews, testimonials, comments, or other content (“Contributions”), you represent that you own or have the rights to submit such Contributions, that they are accurate and not unlawful, and you grant JpCS a non-exclusive, royalty-free license to use, reproduce, and display those Contributions in connection with our Services and marketing, including on the Site and in promotional materials. Testimonials are published as written and only with permission; we do not edit, combine, or paraphrase a testimonial in a way that changes its meaning.
The Site may link to third-party websites or display third-party content. We do not investigate, monitor, or endorse third-party sites or content and are not responsible for their accuracy, legality, or privacy practices. Any interaction with a third-party site is at your own risk.
We reserve the right to monitor the Site for violations of these Terms, restrict or disable access to any content, and otherwise manage the Site to protect our rights and the proper functioning of the Site, in each case without notice or liability to you.
Starting rates are published on the Site. Final project pricing is provided by quote or proposal and varies based on scope, timeline, and complexity. For most new engagements, a two-week onboarding phase applies, during which we plan the project, gather assets, and align on strategy and deliverables before production work begins. An onboarding fee may apply and will be disclosed in advance.
À la carte / project-based services are invoiced upon completion of the project or applicable milestone. Ongoing services delivered under a Creative Retainer, Creative Consulting, or Social Media Management engagement are billed monthly and may require an upfront deposit to begin.
Ongoing or long-term engagements — including Creative Retainer Packages, Creative Consulting, and Social Media Management — require a signed Service Agreement and, in most cases, a deposit before work begins. Service Agreement terms are typically structured in three-month increments, with options extending up to twelve months, as mutually agreed.
Unless a Service Agreement states otherwise, invoices are due on Net 30 terms from the invoice date. Late payments may result in a pause of active work, late fees, or suspension of Services until the account is brought current.
Retainer and long-term engagements generally require a deposit before onboarding begins. Deposits and onboarding fees are non-refundable once onboarding work has commenced, except as otherwise stated in a Service Agreement or required by law.
Online payments are processed through QuickBooks. Your use of that processor is subject to its terms and privacy policy, which are referenced in our Privacy Policy. We also accept cash and check.
We may offer discounts to members of partner chambers of commerce or business associations, or through our referral program. Discounts are applied at our discretion and are not combinable unless stated otherwise.
We accommodate reasonable revision requests as part of the creative process, consistent with the scope described in your quote or Service Agreement. We aim to gather complete requirements upfront to streamline revisions, but we understand that ideas evolve. Extensive or repeated revision requests beyond the agreed scope may be billed separately or may extend project timelines. Requests for revisions outside the original creative brief or scope of work may be treated as a new project.
Ownership and usage rights for project deliverables are addressed in the applicable quote, invoice, or Service Agreement for each engagement. In the absence of specific terms in a Service Agreement, the provisions below apply.
Until payment is received in full, deliverables remain the property of JpCS and are provided for your review only. JpCS may withhold final files, source files, or website access until outstanding invoices are paid.
Completed work for direct clients is showcased by default. Unless you tell us otherwise in writing, JpCS may display the work, your business name and logo, and a description of the engagement in its portfolio, case studies, website, social media, and other promotional materials.
You can opt out at any time by telling us in writing, and we will remove the work from our own channels within a reasonable period. Work already printed, published by a third party, or distributed before that request may not be recoverable. Confidential material, unreleased products, and anything covered by a separate non-disclosure agreement are never displayed without your written permission, whether or not you have opted out generally.
Work performed under a white label or subcontract arrangement is not displayed by default. It is shown only where the Partner agrees in writing, and where agreed it is credited to the Partner as the contracting company rather than to the Partner’s end client.
Separately, JpCS may state that it works with a Partner, and name that Partner as a business relationship, unless the Partner asks us not to. That is distinct from displaying any specific piece of work, which always requires the Partner’s agreement.
Some deliverables may incorporate third-party assets, such as stock photography, fonts, plugins, software, or licensed synthetic voices, which are licensed rather than owned outright by JpCS. Your rights to use such materials are subject to the applicable third-party license, and additional licensing fees may apply for certain uses (for example, broadcast or large-scale commercial use).
Deliverables are typically provided via Google Drive or Dropbox in formats such as PDF, JPG, PNG, MP4, MP3, WAV, or GIF. Raw or source files may be provided for an additional fee where applicable.
Artificial intelligence tools are used in parts of our process, including drafting and research support, and are reviewed before delivery where practicable. JpCS does not guarantee that AI-assisted output will be free of errors, and you are encouraged to review content before it is published under your name or brand.
Voice over reads are produced using licensed synthetic voices through ElevenLabs. You will be told plainly that a read is AI-generated, and we will not represent a synthetic read as a human performance. We do not clone the voice of any real person without that person’s written consent, and where a client asks us to clone their own voice, written consent is obtained before production. Usage terms, including placement and term of use, are agreed before production rather than afterwards. You remain responsible for any disclosure required by a broadcaster, platform, or advertising standard applicable to your placement.
Where an engagement involves scheduling or publishing to your accounts, we may connect to platforms such as your website content management system, Facebook Page, or Instagram Business account using tools such as Buffer, Zapier, or HubSpot. You remain responsible for ensuring that content published to your accounts complies with the terms of service of the relevant platforms and with applicable law. JpCS is not responsible for outages, policy changes, API changes, or account restrictions imposed by third-party platforms that are outside our control.
JpCS provides white label and subcontract creative support to agencies, marketing firms, freelancers, and consultants (“Partners”). Work performed under a white label engagement is delivered confidentially and may be represented to the Partner’s end clients under the Partner’s brand, subject to the terms of the applicable Service Agreement. JpCS will not identify itself to a Partner’s end clients unless authorized in writing, and will use reasonable care to keep the existence and terms of the white label arrangement confidential. Display of Partner work is governed by Section 7.3.
Either party may terminate an ongoing Service Agreement in accordance with its notice and termination provisions. In the absence of specific terms, either party may terminate a retainer or ongoing engagement with thirty (30) days’ written notice. Fees for work performed, and non-refundable deposits or onboarding fees, remain payable upon termination. We reserve the right to suspend or terminate Services immediately for non-payment, breach of these Terms, or misuse of our Services.
We also reserve the right to deny access to the Site to any person, for any reason, at our sole discretion, including for violation of these Terms.
THE SITE AND OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE SPECIFIC MARKETING, SALES, TRAFFIC, ENGAGEMENT, OR SEARCH RANKING RESULTS FROM ANY SERVICE, AS THESE DEPEND ON FACTORS OUTSIDE OUR CONTROL, INCLUDING THIRD-PARTY PLATFORM ALGORITHMS AND MARKET CONDITIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, JPCS AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, ARISING FROM YOUR USE OF THE SITE OR SERVICES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO JPCS FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless JpCS and its owners, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from: your use of the Site or Services; content, assets, or instructions you provide to us; your breach of these Terms; or your violation of any third party’s rights, including intellectual property rights.
These Terms and your use of the Site and Services are governed by the laws of the State of Michigan, without regard to its conflict of law principles.
The parties agree to first attempt to resolve any dispute informally by written notice for at least thirty (30) days. If informal resolution fails, disputes (other than those involving intellectual property rights, theft, invasion of privacy, unauthorized use, or claims for injunctive relief) will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Macomb County, Michigan. If a dispute proceeds in court instead of arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Macomb County, Michigan. No dispute may be brought as a class action or in a representative capacity. Any claim must be brought within one (1) year after the cause of action arises.
We may revise these Terms at any time by posting an updated version with a new “Last Updated” date. Material changes affecting active Service Agreements will be communicated to affected clients directly. Continued use of the Site or Services after changes take effect constitutes your acceptance of the revised Terms.
Separately, and without limiting the foregoing, JpCS reserves the right to add, remove, or change the Services we offer, the tools, software, and third-party platforms we use to support our clients, and our pricing and packages, at any time and without prior notice, except as otherwise expressly agreed in an active Service Agreement.
These Terms, together with any applicable Service Agreement, constitute the entire agreement between you and JpCS regarding their subject matter. If any provision is found unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of our right to do so later. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and JpCS. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets.
JpCS operates remotely and does not maintain a public office address. Questions about these Terms, and any formal notice under them, can be directed to:
Jpetrous Creative Services LLC
Michigan, United States
Phone: (586) 563-6634
Email: contact@jpetrous.com
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