Yes, we offer exclusive discounts to members of the Anchor Bay Chamber of Commerce, Macomb County Chamber of Commerce, and select other groups. We also have a referral program to help clients save even more. Reach out today to learn about our latest discounts, special offers, and how we can make our creative services more affordable for your business!

Our availability can fluctuate as we do not have any set hours; we are always available via call or email to support you.

Our rates are designed to offer exceptional value while staying within a reasonable budget. We understand that each project is unique, so we provide flexible pricing options, including project-based fees and bundled service packages. Our goal is to work with you to find a pricing structure that best fits your needs and delivers the highest quality within your budget.

Billing is tailored to the service type. À la carte services are invoiced upon project completion, while retainer services are billed monthly and may require a deposit to begin. All services are billed on a Net30 basis to provide flexibility, and we’re committed to accommodating client preferences for a seamless billing experience.

We ensure secure, convenient file delivery through both Google Cloud Drive and Dropbox, giving clients easy access to download and use completed work at their convenience. Most deliverables are provided in formats such as PDF, JPG, PNG, MP4, or GIF, tailored to the service type and desired output. For clients who need greater flexibility, we also offer raw files for an additional fee.

Revisions are a natural part of the creative process, and we’re committed to accommodating reasonable revision requests to ensure your satisfaction. While we aim to gather all necessary information upfront to streamline the process, we understand that ideas and visions may evolve over time. Our goal is to maintain flexibility while balancing high-quality revisions with respect for timelines and commitments to all clients.

Your satisfaction is our top priority. We work diligently to ensure each project meets your standards. If you’re not fully satisfied, we encourage open feedback so we can understand your concerns and address them directly. Our goal is to end each project on a positive note, and we’ll work with you to make any adjustments needed. However, please note that extensive revision time may impact project timelines.

Yes, for select services—especially those that are ongoing or long-term, such as Creative Retainer Packages, Creative Consulting, and Social Media Management—a signed contract and deposit may be required. These agreements ensure clear expectations and mutual commitment. Terms can be structured in 3-month increments, with options extending up to 12 months based on your needs.

We prioritize clear, accessible communication throughout every project. While we don’t currently have a Client Portal, we maintain open lines of communication through email, phone, and text to ensure that your feedback, requests, and updates are promptly addressed. Initial consultations are typically conducted via Zoom or phone for a thorough project kickoff.

We take your privacy and data security very seriously. All client information is kept strictly confidential and is never shared or sold to third parties. We follow industry-standard practices to protect your data throughout every stage of the project. For full details, please review our Privacy Policy located in the website footer, or reach out to us directly with any questions about our confidentiality and data privacy practices.